(For Thames Water Asset Plans please Click Here), and start by clicking the green ‘Register Now’ button on the right hand side of the first page you come to. (Top tip – it’s generally £60 for their standard 5-day service and £120 for their express 1-day service – but we find that if you choose ‘standard service’ it still tends to come within 24 hours!)
For Anglian Water & Severn Trent asset plans, go to www.utilities.digdat.co.uk. At the top of the page, on the far right-hand side click ‘login’. Or ‘Register’ if you
haven’t done so before – it only takes 2 minutes! Click ‘Maps’ at the top right hand side
Enter the site address, or if this is a new site then
enter the nearest address to your site. Click search and click on the relevant address that comes up below, to continue.
On the map that comes up, make sure your site is within the area displayed. You will now have 3 or 4 options to buy different products, depending on location. Click ‘Buy’ in the green box next to the ‘Wastewater’ option.
In the first field named ‘Title’, enter the name of the plot – this is just for your own reference. Further down next to ‘Manhole Report’, make sure this box is ticked! (Please note that some customers may wish to also purchase the Clean Water drawing – although we will never need this ourselves to quote for your sewer connection)
Click ‘confirm’ at the bottom to continue
Click ‘Proceed to Checkout’
Click the little box at the bottom to agree to Ts & Cs, and then click ‘Next’ at the bottom right
Enter payment details on the final page and you’re done! The drawing should be delivered to
the email address you entered when you first registered. Page 1 will normally be a drawing
showing the various assets in that area, foul water and surface water. On page 2 you may or
may not have some helpful information showing the depths of manholes etc. In any case, this
is the drawing we need! Please email us this drawing for us to be able to quote for your sewer
connection. If you struggle with any of the above, please let us know and we’ll help you as
best we can.
Beware….! In some instances the asset plan that you download will not show any sewers at all. But the Digdat system will still allow you to purchase and download a drawing for that particular area. And to confuse things even more, the fact that there are no sewers indicated on a drawing, does not necessarily mean that there aren’t any, it just means that the Water Authority don’t have a record of them. The main reason for this is that over time, the government has forced Water Authorities to take on and adopt more of the sewer network as their own, with pipes that were once private and unadopted (including those in the Highway) later on becoming the property of the Water Authority. However, when it comes to public sewers in the Highway, we estimate that about 90% of drawings you download, will show an accurate record. If you need any help interpreting a Water Authority Asset Drawing, then please don’t hesitate to talk to us.